Refund policy
Return & Refund Policy
Overview
Thank you for shopping with us. We sell digital products (reel bundles and downloadable content). Due to the nature of digital items, all sales are generally final and non-returnable.
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No Returns
Since digital products are delivered instantly and cannot be “returned,” we do not accept returns or exchanges once the purchase is completed.
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Refund Policy
We only offer refunds under the following conditions:
- You were charged twice for the same product
- You did not receive the product after payment
- The file is corrupted or not working, and we are unable to fix it
If your issue matches any of the above, contact us within 48 hours of purchase.
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Non-Refundable Situations
We do not provide refunds in these cases:
- You changed your mind after purchase
- You do not know how to use the product
- You expected different results or performance
- You entered the wrong email address during checkout
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Support & Assistance
If you face any issue, we will first try to resolve the problem instead of issuing a refund.
- Access issues → We resend download link
- File issue → We provide a working file
- Guidance → We help you use the product
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Contact Us
For refund requests or support:
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Final Note
By purchasing from our store, you agree to this policy and understand that digital products are non-refundable except in specific cases mentioned above.